{"id":11249046,"date":"2025-09-04T14:28:11","date_gmt":"2025-09-04T12:28:11","guid":{"rendered":"http:\/\/artencordoba.com\/frequently-asked-questions\/"},"modified":"2026-03-18T13:56:59","modified_gmt":"2026-03-18T12:56:59","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.artencordoba.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11249046\" class=\"elementor elementor-11249046 elementor-3503\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-705f71b5 e-flex e-con-boxed e-con e-parent\" data-id=\"705f71b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-54bd1825 e-con-full e-flex e-con e-child\" data-id=\"54bd1825\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12bae1d3 elementor-widget elementor-widget-heading\" data-id=\"12bae1d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4484e8 elementor-widget elementor-widget-text-editor\" data-id=\"d4484e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>How can I recognise the guide?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2beba79 elementor-widget elementor-widget-text-editor\" data-id=\"2beba79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our guide will be carrying a <strong>maroon umbrella with white letters<\/strong> at the meeting point.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b290b9 elementor-widget elementor-widget-text-editor\" data-id=\"3b290b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAre tickets included?\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f84828d elementor-widget elementor-widget-text-editor\" data-id=\"f84828d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All guided tours <strong>include the tickets in the price<\/strong>, except for the tours of the Mosque\u2013Cathedral. In this case, we also offer the option of booking without the Mosque ticket if the client already has it or needs an additional discount and therefore must purchase the ticket through the official website of the Mosque\u2013Cathedral of C\u00f3rdoba. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8076b43 elementor-widget elementor-widget-text-editor\" data-id=\"8076b43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Will the guide use radio-guides during the visit?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ab5a5b elementor-widget elementor-widget-text-editor\" data-id=\"2ab5a5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Radio-guides will be used for <strong>groups of more than 10 people<\/strong> on guided tours that include entry to the interior of the Mosque\u2013Cathedral, as groups larger than 10 are required to use them inside the temple. We recommend bringing your own earphones to avoid using disposable ones and thus help protect the environment. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afd3c6e elementor-widget elementor-widget-text-editor\" data-id=\"afd3c6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>How many people can be in a group?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8587739 elementor-widget elementor-widget-text-editor\" data-id=\"8587739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Groups are usually small to ensure we offer the best quality to our clients. On exceptional days, such as holidays or specific dates when demand for guided tours is higher, the group may reach up to <strong>30 people.<\/strong> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-408d5f0 elementor-widget elementor-widget-text-editor\" data-id=\"408d5f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Is it necessary to bring the printed confirmation voucher?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f55a53c elementor-widget elementor-widget-text-editor\" data-id=\"f55a53c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No, you can present the voucher either printed or on your mobile phone or tablet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61f7739 elementor-widget elementor-widget-text-editor\" data-id=\"61f7739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p> What happens if I arrive late for the tour?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b906530 elementor-widget elementor-widget-text-editor\" data-id=\"b906530\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>First of all, we recommend notifying us by phone if you are going to be late for the tour, so we can give you instructions or reschedule your visit if possible.<\/p><p>Secondly, if you have not notified us that you are arriving late, the guides will always allow a 5-minute courtesy period for all clients before starting the tour.<\/p><p>If you arrive more than 5 minutes late, the guide will have already started and <strong>you will lose your right to the tour<\/strong> and therefore also the tickets for entry into the monuments.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e37efb1 elementor-widget elementor-widget-text-editor\" data-id=\"e37efb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If we book several guided tours, can we get a discount?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-758efd5 elementor-widget elementor-widget-text-editor\" data-id=\"758efd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<br>The only discount we apply when booking several guided tours is through our <a href=\"http:\/\/artencordoba.com\/en\/sales-packages\/\"><strong>Offer Packs<\/strong><\/a> available on the website.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-532f6a62 e-con-full e-flex e-con e-child\" data-id=\"532f6a62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2df031e e-con-full e-flex e-con e-child\" data-id=\"2df031e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0e140f e-con-full e-flex e-con e-child\" data-id=\"a0e140f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c7efd0 e-con-full e-flex e-con e-child\" data-id=\"4c7efd0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions How can I recognise the guide? Our guide will be carrying a maroon umbrella with white letters at the meeting point. Are tickets included? All guided tours include the tickets in the price, except for the tours of the Mosque\u2013Cathedral. In this [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11249046","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.artencordoba.com\/en\/wp-json\/wp\/v2\/pages\/11249046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.artencordoba.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.artencordoba.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.artencordoba.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.artencordoba.com\/en\/wp-json\/wp\/v2\/comments?post=11249046"}],"version-history":[{"count":1,"href":"https:\/\/www.artencordoba.com\/en\/wp-json\/wp\/v2\/pages\/11249046\/revisions"}],"predecessor-version":[{"id":11254666,"href":"https:\/\/www.artencordoba.com\/en\/wp-json\/wp\/v2\/pages\/11249046\/revisions\/11254666"}],"wp:attachment":[{"href":"https:\/\/www.artencordoba.com\/en\/wp-json\/wp\/v2\/media?parent=11249046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}